When potential customers shop around for service businesses, they often rely heavily on business reviews. Some quality, positive reviews for your chimney sweep business could potentially help to bring in new customers, growing your business. But you need to get those reviews first.
Here are 5 ways that you can get some great reviews for your business so that you stand out from the other local chimney sweeps.
Provide a Top-Quality Service
One of the best ways to get your current customers to leave you a great review is to provide them with a quality service. Find ways that you can improve on what other chimney sweeps are doing, make appointments more convenient for customers, and differentiate yourself from the services that other sweeps provide.
One great way to set yourself apart is to use The Sweeps App. With this App, clients enjoy a number of benefits including:
- Email and SMS appointment reminders, so they’re never caught off-guard
- Digital chimney sweep certificates for easier, more streamlined recordkeeping
- The ability to pay with a credit card right at the time of the appointment, so there are no invoices to worry about later on
The App is a small investment, but it can have a big impact on your customers’ impressions of your business and professionalism.
Find Ways to Gather Reviews
Including reviews and testimonials on your website can make a powerful impact, but you’ll need to gather these reviews first. If a customer compliments you on your business, ask if they’d be willing to provide a few sentences in writing to appear on your website. Most customers are happy to do this.
Claim Your Google Business Page
If you haven’t done so yet, then take a few minutes and claim your Google business page. This is often one of the first pages that your customers will see when they search for your business name, and it prominently features reviews. Having claimed your Google business page will also allow customers to quickly leave reviews.
Start a Facebook Page
Facebook business pages also allow customers to leave reviews. Starting a Facebook page will give customers another outlet to review your business, but you shouldn’t start a Facebook page just for the review feature. Your Facebook page will require regular maintenance and monitoring, which can be a significant time commitment. If you plan to use Facebook to market your business, then now is a great time to get started, especially if you’re looking to gather reviews. But if you don’t anticipate using Facebook too much, then avoid setting up a page just because of the review feature.
Remind Your Customers to Leave Reviews
Customers won’t always think to review your business, so a gentle reminder from you can help. Consider asking customers to review your service after an appointment, or mention that you’re trying to gather reviews in your e-newsletter.
Reviews can be useful in gaining new customers and growing your chimney sweep business. When you provide a quality service, many customers will be happy to leave a positive testimonial about your business.